Reference

Open c2h6 legal terms

Open your account and we show you the legal terms that govern access, data use, consent records, and request handling.

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CONTACT PATHS

Browse c2h6 contact paths

Use these contact routes when your request is about access, correction, deletion where local law permits, or a complaint tied to records. Add your registered email or phone number, the page path, and a short description of what you need; that helps us match the account, check the log, and reply with the next step without asking you to repeat the issue.

Team online

Email us

Send your legal request to our support inbox with your registered email, the page path, and what you want changed or checked. We verify the account first, then reply with the next step.

In-app chat

Use chat when you want a quick record check or a question about access, retention, or consent. Keep the message short, and we will ask for extra details only if the request needs them.

Call support

If the matter is time-sensitive, call during Indian business hours and ask for the legal queue. We will note the case, confirm the account, and explain what we can change under local law.

DATA CONTROL

Switch to data and cookie controls

We keep the legal side of your account tied to purpose, not excess. Cookies store session and language choices, while security checks help stop changes from the wrong device or email.

Data use

We collect account, device, and request details only for opening, securing, and servicing your profile. When a field is optional, we say so before you submit it, and we do not ask for more than we need.

Cookie settings

Cookies remember session state, language choice, and consent settings so you do not have to reset them on every visit. If you clear cookies, some screens may ask you to sign in again.

Account security

Login checks and extra confirmation steps help stop changes from the wrong device or email address. If a request looks unusual, we pause it until the account match is confirmed.

Retention rule

We keep records only for the period needed for service, dispute handling, or any rule that applies to us. After that, the data is deleted or anonymised through our retention process.

Change requests

If you want a correction, copy, or deletion where local law permits, send the request through support with enough detail to match the account. We verify first, then act or explain the limit.

Case log

Every legal request gets a case note with the date, channel, and reply so we can track follow-ups without asking you to repeat yourself. That log also helps if you need the record again later.

Open legal questions and answers

These questions cover access, data, cookies, retention, and the way we handle change requests. If your question depends on local law or the current state of your account, the answer can vary by region and verification status, so we keep the wording plain and only ask for the details needed to check your request before we act.

Access depends on local law and is available only where local law permits. If your location or account details do not fit the permitted area, we may pause access until the check is cleared.

We keep only the details needed to open, secure, and service the account, plus records tied to consent, support, and any legal retention rule. Optional fields are not collected unless you choose to share them.

Yes. Send the request through support, use the registered email or phone number, and say what you want copied. We verify the account first, then share what the law allows us to share.

Cookies remember session state, language choice, and consent settings. If you clear them, you may need to sign in again and some page settings will reset, but the legal terms still apply.

We keep records only for the period needed for service, dispute handling, or any legal retention rule that applies. After that period, we delete or anonymise them through our retention process.

Use the contact path below, explain the change, and include the details needed to match the account. We verify the request first, then make the update or tell you why it cannot be done.

Our support team logs the case, checks the record, and replies with the next step or outcome. If a local law requirement controls the request, we will say so clearly and keep the record updated.

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