Reference

Your Agreement with c2h6 Starts Here

These terms govern every interaction you have with c2h6 — from opening your account to placing your first wager and withdrawing your winnings.

Account EligibilityPayment RulesWithdrawal ConditionsData & PrivacyDispute Process
c2h6 Your Agreement with c2h6 Starts Here
TERMS SUPPORT CHANNELS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how a specific rule has been applied to your account, our support team is available around the clock. Whether you are in Chennai or anywhere else in India where access is permitted, we aim to resolve terms-related queries within 24 hours of first contact.

Team online

Live Chat

Raise a terms-related query directly from your account dashboard. Our agents can clarify specific clauses, walk you through the appeals process and escalate disputes to the compliance team on your behalf.

Email Support

Send a detailed written query to our support address for formal terms inquiries. Email is the preferred channel for dispute filings, account-closure requests and written confirmations of any agreement changes.

Help Centre

Browse the self-service section of c2h6.vip for plain-language summaries of key clauses, including the payment rules that apply to UPI, Paytm and PhonePe transactions and how withdrawal verification works.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We take the security of your personal and financial data seriously. These six points summarise how c2h6 handles your information, maintains account integrity and gives you control over your own data in…

Data Storage

Your personal data is stored on encrypted servers and is never sold to third parties. We retain account data only as long as is necessary to meet our legal obligations and to process any open disputes or pending transactions on your account.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to improve the platform. You can manage cookie preferences from your browser settings at any time without affecting your ability to access your account or complete transactions.

Account Security

Two-factor authentication is available on all c2h6 accounts and we strongly encourage you to enable it. Any suspicious login attempt triggers an automatic lock and an alert to your registered email so you can act before unauthorised access occurs.

Data Retention

Under these terms, we keep transaction records for a minimum period required by applicable law. Once that period has passed, you may submit a written request for deletion of your non-essential personal data via the email channel listed in the support section.

Contact for Changes

To update your registered name, address or payment details, submit a verified request through live chat or email. Changes to payment information require identity re-verification to protect your account from unauthorised modifications.

Your Right to Access

You may request a full export of the personal data we hold about you at any time. Submit your request via the email support channel; we will respond within the timeframe set out in these terms and deliver the export securely to your registered address.

Questions About These Terms Answered

These questions cover the situations our account holders ask about most when reading through these terms for the first time. If your question is not here, the live chat and email channels above are the fastest way to get a precise, written answer.

These terms take effect the moment you complete account registration on c2h6.vip and are updated automatically whenever we publish a revised version. You will receive an email notification before any material change comes into force, giving you time to review the update.

We may update these terms at any time, but we will notify you via your registered email before changes affecting your rights take effect. Continued use of your account after that date constitutes acceptance. If you disagree, you may close your account before the change applies.

Disputes are handled under the jurisdiction stated in the dispute resolution clause of these terms. Access to the platform is available only where local law permits, and your use of the service confirms that you have verified its legality in your own location.

Submit a written data-access request via the email support channel. We will verify your identity and deliver a secure export of your personal data within the timeframe defined in these terms, typically within 30 days of receiving a valid request.

Yes. Section 4 of these terms contains payment-specific clauses that apply to all UPI, Paytm and PhonePe transactions. Those clauses cover deposit processing times, withdrawal verification steps and what happens if a payment is disputed or reversed by your bank.

We retain your transaction records for the minimum period required by applicable law after account closure. Non-essential personal data is deleted once that retention period expires. You may also submit a formal deletion request via email at the point of account closure.

File a formal dispute by sending a written description of the issue to our email support address. Include your account ID and the specific clause you believe has been misapplied. Our compliance team will acknowledge your submission and respond within the timeframe set in these terms.