Reference

How c2h6 Handles Your Personal Data

At c2h6, your personal data belongs to you — we collect only what is needed to run your account, process withdrawals and keep your session secure.

No data sold to third partiesAccount data encrypted at restRequest deletion anytimeUPI & Paytm transactions securedIndia-region data handling

Explore the lobby Read FAQ

What This Policy Covers and Where It Applies

c2h6 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every interaction you have with c2h6.vip — account creation, deposits via UPI, Paytm or PhonePe, gameplay sessions, and support conversations. The scope of your rights and our obligations depends on the local law in your region; this policy is available where

1
local law permits. We process data under a principle of minimal collection: we do not gather what we do not need. Payment details you enter for UPI or PhonePe transactions are passed directly to the payment processor and are not stored on our servers beyond the
2
transaction reference. Your account profile data — name, contact email, preferred language — is retained for as long as your account remains active, and for a defined period after closure as required by applicable law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete the personal data we hold on your c2h6 account, our privacy team is available around the clock. Whether you are writing from Chennai or anywhere else in India, you can expect an acknowledgement within 24 hours and a full response within seven working days.

Team online

Email Privacy Request

Send a written request to our dedicated privacy address. Include your registered account email so we can locate your record and respond within seven working days.

Live Chat Support

Open the live chat panel on c2h6.vip at any hour. Our agents can log a formal data request on your behalf and give you a reference number to track progress.

In-Account Help Centre

Log in to your account, head to the Help section and submit a privacy query directly. Responses appear in your account message inbox, keeping the thread in one place.

HOW WE PROTECT AND MANAGE DATA

Data Handling, Cookies and Account Security at c2h6

We apply layered security and a clear retention schedule across every data category we hold.

Data We Collect

We collect your name, email, device type and session timestamps when you open an account. Payment method identifiers — such as your UPI handle — are recorded as references only, never as full financial credentials stored on our side.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby areas you visit most. You can manage cookie preferences in your browser settings at any time without affecting your account login.

Account Security

Passwords are hashed using industry-standard algorithms before storage. We also offer two-factor authentication via your registered mobile number, adding a second layer beyond your login credentials when you access your account.

Data Retention Schedule

Active account data is held for the life of your account. After closure, we keep the minimum record required by applicable law — typically transaction references and correspondence — then delete the rest on a rolling basis.

Third-Party Data Sharing

We share data with payment processors like Paytm and PhonePe only to complete your transactions. We do not sell, rent or trade your personal data with advertisers or unrelated third parties under any circumstances.

Requesting Changes or Deletion

You can request a copy of your data, correct any inaccuracy, or ask for deletion by contacting our privacy team via live chat or email. We confirm receipt within 24 hours and complete the action within seven working days.

Common Questions About Your Data at c2h6

These answers cover the data questions our account holders ask most often — from what we keep after account closure to how cookies work and who can see your Paytm transaction history.

We collect your name, email address, preferred currency and device type. We do not collect your full UPI credentials or bank account numbers — only the transaction reference generated by the payment processor to confirm your deposit cleared.

We share data with payment processors — Paytm, PhonePe, UPI networks — solely to complete your transactions. No personal data is passed to advertisers or external data brokers. Our team accesses your record only to resolve a support request you have raised.

After account closure, we retain only what applicable law requires — generally transaction references and account correspondence for a defined period. All other profile data is deleted on a rolling schedule once that retention period ends.

Yes. Submit a data-access request through live chat or the in-account Help Centre. We will send a structured summary of your account data — session logs, transaction references and profile fields — within seven working days of verification.

Session cookies keep your login active while you are in the lobby. Analytics cookies help us see which sections you visit so we can improve layout. You can clear or block these in your browser without losing access to your account.

Contact our live chat team immediately. We will freeze login attempts from unrecognised devices, audit your recent session log and walk you through resetting your credentials and two-factor authentication before restoring normal access.

The data practices described here apply wherever local law permits access to c2h6. Your specific rights — such as the right to erasure or data portability — may vary based on regional legislation; our privacy team will advise you on what applies in your situation.

How c2h6 Handles Your Personal Data

Contact Us About Your Data

Email Privacy Request

Live Chat Support

In-Account Help Centre

Data Handling, Cookies and Account Security at c2h6

Data We Collect

Cookie Policy

Account Security

Data Retention Schedule

Third-Party Data Sharing

Requesting Changes or Deletion

Common Questions About Your Data at c2h6

01 What personal data does c2h6 collect when I open an account?

02 Does c2h6 share my data with anyone outside the platform?

03 How long does c2h6 keep my data after I close my account?

04 Can I request a copy of all the data c2h6 holds on me?

05 How do cookies on c2h6.vip affect my browsing and account?

06 What should I do if I think my account data has been accessed without permission?

07 Does the privacy policy apply differently depending on my location in India?

Related Pages